Trust in Civil Servants: A Cross-National Dataset for Public Policy Research, 1986–2022

Tai, Yuehong Cassandra and Frederick Solt
(2024)

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Trust in civil servants is essential for effective governance, enabling policy implementation, public service delivery, and compliance. However, the lack of comparable cross-national data on trust in bureaucracy has limited our ability to systematically examine these relationships. To address this gap, we develop the Trust in Civil Servants (TCS) dataset using an advanced latent-variable modeling technique, using 132 national and cross-national surveys from 98 countries (1986-2022). Our measures reveal variations in trust both within and between countries. We find that economic performance and public security enhance trust in the short term, whereas government quality and effectiveness have more enduring, long-term impacts on trust in civil service. The TCS dataset opens new avenues for examining connections between trust, governance quality, and complex policy challenges across different contexts.